Our Commitment
We want you to be completely satisfied with our products. This policy applies to both our TypingTest website and Sprenglish English learning app.
Refund Eligibility
7-Day Money-Back Guarantee
Request a full refund within 7 days of purchase if you're not satisfied with our service.
Technical Issues
If you experience technical problems that we cannot resolve, you're eligible for a full refund.
Duplicate Charges
Any duplicate or unauthorized charges will be refunded immediately upon verification.
Non-Refundable Items
- •Subscriptions after 7 days of purchase
- •Promotional or discounted purchases (unless legally required)
- •Services already fully consumed or completed
Refund Process
1
Submit Request
Contact our support team with your order details and reason for refund.
2
Review (1-3 Business Days)
We'll review your request and respond within 3 business days.
3
Receive Refund (5-10 Business Days)
Approved refunds are processed to your original payment method.